An Almaty resident has reported that her special-needs child was abused at one of the city's correctional kindergartens, the website infohub.kz reports.

According to the woman, who posted on the social network Threads under the name ovcharova.ga, kindergarten staff regularly send parents videos of classes. This time, however, the facility sent a recording in which a teacher touches the child roughly and scolds him. The author of the post suggests that staff forgot to delete this segment and sent the video to her by mistake.

"The place we trusted with our child became a place where, judging by the video, he was hurt, hit, insulted and humiliated. My child is special. He does not speak. He cannot come home and tell his mother what was done to him. He cannot ask for help in words or defend himself. That is precisely why we entrust our children to specialists. But who will protect a child if the adult entrusted with his safety is the one causing him pain? We pay for care, development and professional help, not for fear and humiliation. I am not going to stay silent. I will seek an official investigation and justice," the woman wrote.

According to the Almaty Police Department, an investigation is under way into the matter.

"The Police Department pays special attention to possible cases of improper treatment of minors, especially children in need of special care and support. An investigation has been launched into this matter. Officers of the Bostandyk district police department are reviewing video materials and establishing all the circumstances of the incident, as well as the actions of the specialist and the management of the correctional center," the department said.

Police specified that the results of the check will be given a legal assessment in accordance with current legislation.