A resident of a residential complex in Almaty has complained on social media about dirty hot water flowing into apartments, drawing a response from the district akimat, the website infohub.kz reports.
According to NUR.KZ, the post appeared on Aliya Tomatayeva's Threads page. The woman said the water quality problem is affecting the Nurly Dala residential complex.
"We constantly face the fact that both hot and cold water are always dirty. We contacted the heating network and the KSK, but no one responds," the post reads.
As evidence, the author attached a video showing brown water filling a bathtub from the tap.
The Nauyrzbai district akimat in Almaty responded to the complaint. Officials said that to improve the quality of hot water supply in the residential complex, Almaty Heating Networks LLP will flush the main heating networks that supply hot water to the complex.
"In addition, specialists from the heat supply organization will take hot water samples for laboratory testing to determine its quality and compliance with established sanitary requirements," the akimat added.