An Almaty resident was charged a different amount for parking than the price shown on the information sign, and voiced his frustration on the social network Threads. The city parking service later commented on the situation, the infohub.kz website reports.
According to user kislotron_kz, the sign listed a price of 100 tenge per hour, but 200 tenge was debited from his account. He compared his outrage to a situation in a store where the price on the shelf does not match the amount at the checkout.
“If I go into a store and see a product on the shelf priced at 500 tenge, and at the checkout they ring it up at 1,000, I have the right to buy it for 500. That is the law, and everyone is obliged to follow it. Everyone except @almaty_parking, apparently?” the author of the post wrote.
The man was also indignant that paid parking lots have appeared even near residential buildings, and that the cost of parking, he said, does not match what is stated on the signs.
“The sign says 100 tenge an hour, but in fact the payment goes through at 200. Why? They have dotted the whole city with them, even near my home parking is now paid, and on top of that you are deceiving people. Give me back my 200 tenge,” he addressed the company.
Almaty Parking responded that since October 4, 2026, a differentiated tariff system has been in effect in the city for paid municipal parking lots.
“The cost of one hour of parking is 100, 150 or 200 tenge depending on how busy a particular section is and the intensity of traffic flow. During the inspection it was established that at this section there was indeed a brief discrepancy between the price indicated on the information signs and the price actually in effect for parking,” the company said.