Patients and their families in Kazakhstan have received more than 502 million tenge in compensation for harm caused to their health during medical care. According to the Ministry of Health, 502.6 million tenge has been paid out under this mechanism over the past two years, infohub.kz reports.
The system, which allows a patient to receive compensation from an insurance company, has been in effect since October 2024. According to the ministry, as of September 1, 2026, 178,296 medical workers were insured: 155,856 work at state medical organizations and 22,440 at private ones. Since the start of 2026, medical organizations have concluded 1,867 insurance contracts, and payments have been made in 112 cases.
"The patient does not need to recover this amount directly from the medical worker on their own," the ministry's statement emphasizes.
If a patient or their legal representative believes that harm to life or health was caused during medical care, they have the right to apply to the medical organization. The case will be reviewed by an independent expert commission.
It includes specialized professionals, representatives of professional medical associations and the insurance organization participating in the Unified Insurance Pool. Employees of the medical organization where the case under review occurred are not included in the commission.
Experts examine the medical documents and the circumstances of the care provided. If the insured event is confirmed, the insurance organization makes a payment to the patient or their representative in accordance with the procedure established by law.
Insurance for medical workers is paid for by the medical organization. When an insured event occurs, the compensation is covered by the insurance company within the established limits. This protects medical workers from having to pay such an amount themselves.
Earlier, Kursiv wrote that Kazakhstan wants to introduce mandatory medical insurance for foreign tourists.