Power outages, lack of street lighting, malfunctioning traffic lights and garbage in courtyards — residents of Kazakhstan's major cities regularly face these and other utility problems. NUR.KZ journalists have compiled useful contacts for utility services that can be used for power outages, water outages, street lighting issues and other matters, reports infohub.kz.
Residents of Kazakhstan's megacities periodically encounter many issues with housing and utility services and transport. These may include: power outages, hot and cold water outages; lack of street lighting; improper operation of public transport; malfunctioning traffic lights; poor condition of roads and sidewalks; garbage in courtyards, on streets and in parks.
If you encounter such issues, you can raise them by calling or writing to utility services. The infographics below contain useful contacts for Kazakhstan's megacities — save them just in case.
Useful contacts for utility services in Astana. Infographic: NUR.KZ.
Useful contacts for utility services in Almaty. Infographic: NUR.KZ.
Useful contacts for utility services in Shymkent. Infographic: NUR.KZ.
We recommend paying special attention to the following numbers: 111 — for issues related to family, protection of women's and children's rights, domestic violence and bullying; 150 — the national helpline for Kazakhstanis in difficult life situations; 1424 — to report corruption or get advice on the topic.
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