Passengers on a train traveling from Mangistau to Karaganda faced unbearable heat in the carriage due to non-working air conditioners, reports infohub.kz.
According to Lada.kz, passengers boarded train No. 079 TsA on August 9. They claim the trip is taking place in a stuffy carriage due to faulty climate equipment and the technical condition of the train.
"It's hot in the carriage! My husband has a heart condition and is traveling in this carriage to a sanatorium in Karaganda. The conductor said that the non-working air conditioners are not within his competence. There are elderly people and children in the carriage," the passengers' complaint, cited by Lada.kz, reads.
JSC "Passenger Transportation" stated that the train does not belong to the national carrier. "This train belongs to the private carrier Ulytau Express LLP. The activities of private carriers have no relation to JSC 'Passenger Transportation' or to KTZ as a whole," the company's press service reported.
JSC "Passenger Transportation" recommends that in such cases, passengers contact the carrier directly or the Ministry of Transport, which regulates the activities of private companies.
Earlier, Kursiv reported that amid abnormal heat, passengers of trains in Kazakhstan complained about non-working air conditioners. KTZ head Talgat Aldybergenov stated that air conditioning systems operate "within their technical capabilities," and due to high temperatures, speed restrictions have been introduced on the railway.