In Kazakhstan's Zhambyl Region, posts on Facebook led to a court case that ended in a mediation agreement, the website infohub.kz reports.
According to the official Telegram channel of the Zhambyl Region courts, the Zhambyl District Court approved a mediation agreement settling a dispute between the district akimat's department of architecture, urban planning and construction and a local resident.
The lawsuit stemmed from Facebook posts the defendant made in July 2026. The plaintiff alleged that the posts questioned the quality of public services, described the department as having turned into a "private shop," and created the impression that its employees were unlawfully blocking citizens from resolving their issues.
In particular, at the time of publication the statutory deadline for reviewing the application for the public service had not yet expired. Despite this, claims of missed deadlines and unjustified obstacles for citizens appeared on social media.
The plaintiff said the statements were untrue and could undermine public trust in the government agency and damage its business reputation.
The plaintiff asked the court to declare the statements untrue, order the defendant to delete the posts, publish a retraction and award compensation for moral harm.
After the court applied conciliation procedures, the parties reached an understanding and concluded a mediation agreement.
Under its terms, the defendant undertook to publish a retraction on his Facebook page and apologize to the department. He also undertook not to spread unverified information in the future and to check the accuracy of information before publishing it. The plaintiff, in turn, withdrew the claims.
The agreement was approved by the court and the proceedings were terminated. The ruling has entered into legal force.