In 2025, corruption was uncovered among employees of Otbasu Bank who received illegal remuneration for lobbying the interests of clients, realtors, private bailiffs, and notaries, as well as for advancing clients in the housing queue. Additionally, an employee at one of the bank's branches fabricated income documents to confirm clients' creditworthiness and attached them to loan applications, reports infohub.kz.
According to the bank's 2025 report published on KASE, employment contracts with the said employees were terminated by the employer due to loss of trust. The bank also stated that it had filed applications to bring these employees to criminal responsibility, and law enforcement agencies are currently conducting pre-trial investigations into several criminal cases.