In the Akmola region, a court ruled in favor of a machine operator who was repeatedly misdiagnosed by doctors at the Tselinograd clinic, who missed the development of phlegmon. As a result, the medical institution is obliged to pay the victim 700,000 tenge in compensation for moral damages and more than 900,000 tenge for the period of long-term disability, reports the website infohub.kz.
The regional court of the Akmola region considered the lawsuit of a Kazakh citizen against three doctors of the district clinic. During the proceedings, it was found that the actions of the doctors led to the need for emergency surgery.
The court established that in July 2025, a machine operator of an LLP contacted the clinic with complaints of headache, cough, runny nose, fever, and shoulder pain. Initially, he was diagnosed with acute respiratory viral infection, acute nasopharyngitis, chronic bronchitis in the exacerbation stage, and polysegmental pneumonia.
However, a few days later, the patient returned to the doctors, but with complaints of pain and swelling in the arms and shoulder. This time, the doctor diagnosed rheumatoid arthritis and recommended a consultation with a traumatologist. The traumatologist, in turn, determined a sprain and overstrain of the ligaments of the shoulder joint, and a third doctor simply duplicated his conclusion.
"A week later, the patient was urgently hospitalized in a hospital in Astana, where he was diagnosed with phlegmon of the left upper limb, suprascapular and infrascapular regions. An emergency surgical operation was performed, and about 1.5 liters of pus were pumped out," the statement says.
According to the conclusion of the expert commission, the doctors of the district clinic made a number of errors, including untimely diagnosis and ignoring tests and studies. This led to the formation of a hematoma and the development of phlegmon, and ultimately to a violation of the function of the shoulder joint.
By the decision of the court of first instance, the patient's claim was partially satisfied: compensation for moral damages in the amount of 700,000 tenge was recovered, and the claims for lost earnings and treatment costs were denied.
However, the appellate board, having reconsidered the case, additionally recovered from the clinic the amount of lost earnings in the amount of 914,000 tenge, since the patient was on sick leave for a long time. In the rest, the court decision was left unchanged.